Enterprise Content Management

Learn best practices and technologies for managing content in an era of social, mobile, and cloud computing.

Enterprise content management combines analytics, collaboration, governance and processes with anywhere, anytime access to deliver value to your customers, partners, and employees. Learn technologies and best practices for managing content as an asset for your organization.


AIIM’s Enterprise Content Management course has provided over 20,000 information professionals with a systematic approach to manage their content across the enterprise. The course information is organized along these objectives:

  • Managing content in the social, mobile, and cloud environment
  • Creating, sharing, and optimizing content for staff/customer engagement, process automation, and information governance
  • Developing a business case and project plan for content management
  • Incorporating metadata models, taxonomies, and security in your plan

Who should take this course

IT, business analysts, consultants, business unit managers, and other information professionals who are tasked with accurately and effectively managing your organization’s business content. You’ll acquire the necessary skills to:

  • Manage content across the enterprise
  • Understand the technology components that comprise ECM including document collaboration, document management, records management, workflow, imaging, and web content management
  • Create corporate models for taxonomies, metadata, and security
  • Acquire interoperability and integration techniques
  • Consider the impact of cloud computing, mobile, social media, and big data on content

Course content

This course contains the following modules:

  • ECM Explained
  • Social Business as a Driver for ECM
  • Measuring ECM Success
  • ECM Architecture Explained
  • What Is Metadata?
  • Taxonomies and Classifications
  • Findability
  • Mining Content for Intelligence
  • Access to Information
  • Optimal Performance
  • Content Storage
  • Capture Your Content
  • Protect Your Content
  • Automating Business Processes
  • Retention and Disposition of Digital Content
  • Digital Preservation
  • Retention and Disposition of Physical Records
  • Using Content Components
  • Metadata and Security
  • Enabling Collaboration
  • Find Your Content
  • Content Delivery
  • ECM Equals Increased Productivity
  • The Business Value of Governance
  • The Value of Knowledge
  • ECM Program Delivery
  • Business Readiness Assessment: Initial Steps
  • Business Readiness Assessment: a Deeper Dive
  • Technology Readiness Assessment Requirements
  • Outline the Technology Architecture
  • Lay the Foundation with Taxonomy
  • Laying the Foundation with Taxonomy
  • Using Prototypes
  • Roadmap: Deployment Strategy
  • The Project Plan
  • Understand the Client
  • Step-by-Step to a Program Strategy
  • ECM Design Part 1
  • ECM Design Part 2
  • Development
  • Deliver and Deploy
  • Always Improving
  • Establish the Business Case
  • Governance Explained
  • Governance: Who Does What
  • Change Management Overview
  • The Change Management Plan
  • Building Applications
  • Advanced Applications

Registration Information

Telephone: +966.1.4661406
Fax: +966.1.4661398
Email: training@jodayn.com