COURSE ENQUIRY

Assertiveness Skills – Riyadh

Tuesday, Feb 4, 2020 – Monday, Feb 4, 2019

9:00am – 4:00pm

Course Location


Riyadh
Days
Hours
Minutes
Seconds

Course Aim To highlight a range of skills and practical strategies in order to develop a more assertive personal style. Course Objectives By the end of the session you will be able to:

  • Define what being assertive actually means;
  • Identify your current Assertive, Passive & Aggressive behaviour profile & highlight the possible implications;
  • Discuss assertive behaviour in relation to appreciating ‘Rights’ and ‘Responsibilities’;
  • State how to effectively use the ‘Broken Record’ technique;
  • Identify the key ‘Power Words’ of assertive communication and how to use them;

Course Aim

To highlight a range of skills and practical strategies in order to develop a more assertive personal style.

Course Objectives

By the end of the session you will be able to:


  • Define what being assertive actually means;



  • Identify your current Assertive, Passive & Aggressive behaviour profile & highlight the possible implications;



  • Discuss assertive behaviour in relation to appreciating ‘Rights’ and ‘Responsibilities’;



  • State how to effectively use the ‘Broken Record’ technique;



  • Identify the key ‘Power Words’ of assertive communication and how to use them;



  • List the components of the ‘I Language’ assertiveness technique and practice how to use it;



  • State the formula of how to give instructions assertively;



  • Highlight a range of simple assertive communication habits which will help make a big difference to the impact you have on others;



  • Discuss how to use the range of assertiveness techniques in your workplace;



  • Note key learning points and any specific activities on your Action Plan.


 

 

Style of the Course

A mixture of training methods will be used including group activities and exercises, group discussion, some individual work, personal profiling, action planning and direct input from the Trainer.

 

 

Duration

1 Day.

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