Position:

Software Solution Engineer

Summary:

We are seeking a resource to fill presales and technical support roles. Must have the capabilities associated with the assigned role as well as excellent communication and presentation skills.

Years of Experience:

0 – 2 years.

Responsibilities:

1. Technical support for software solutions.
2. Installation and configuration of software solutions.
3. Implementation of proof-of-concept (POC) for customers.
4. Software solutions presentations and demonstrations to customers.
5. Building business cases for customers with respect to software solutions.
6. Providing consultancy services, through projects, to customers with respect to software solutions.
7. Eliciting customer needs and requirements, conceptualizing possible solutions, and tailoring demonstrations to customer needs and requirements.

Qualifications:

1. BS in Computer Science or a related field, or equivalent technical experience.
2. Should have the ability and sufficient knowledge to deal with servers and network devices.
3. Should have adequate knowledge to deal with operating systems like (Windows Server, Ubuntu, RHEL).
4. Should have the ability to adapt demonstrations and responses to customer’s specific needs and requirements.
5. Highly preferred to have experience as a software solution engineer or in a similar role.
6. Highly preferred to know about enterprise architecture (EA) and robotic process automation (RPA).
7. Very good in English and Arabic.
8. Strong presentation skills.