Position:
Software Solution Engineer
Summary:
We are seeking a resource to fill presales and technical support roles. Must have the capabilities associated with the assigned role as well as excellent communication and presentation skills.
Years of Experience:
0 – 2 years.
Responsibilities:
- Technical support for software solutions.
- Installation and configuration of software solutions.
- Implementation of proof-of-concept (POC) for customers.
- Software solutions presentations and demonstrations to customers.
- Building business cases for customers with respect to software solutions.
- Providing consultancy services, through projects, to customers with respect to software solutions.
- Eliciting customer needs and requirements, conceptualizing possible solutions, and tailoring demonstrations to customer needs and requirements.
Qualifications:
- BS in Computer Science or a related field, or equivalent technical experience.
- Should have the ability and sufficient knowledge to deal with servers and network devices.
- Should have adequate knowledge to deal with operating systems like (Windows Server, Ubuntu, RHEL).
- Should have the ability to adapt demonstrations and responses to customer’s specific needs and requirements.
- Highly preferred to have experience as a software solution engineer or in a similar role.
- Highly preferred to know about enterprise architecture (EA) and robotic process automation (RPA).
- Very good in English and Arabic.
- Strong presentation skills.