People Influencing Skills

Course Aim

To highlight a range of skills and strategies in order to improve the ways that you are able to influence other people.



Course Objectives

By the end of the session you will be able to:

  • State the differences between ‘influence’ and ‘persuasion’;


  • Identify the people you need to influence and why it’s important you influence them;


  • Explore the four different ‘Behavioural Styles’ and recognise how to effectively build these into your ability to positively influence others;


  • Practice communicating from the perspective of each of the four ‘Styles’;


  • State how the first impression you make on another person will impact your abilities to influence them in all future situations;


  • Identify good practice for making the best first impression;


  • Examine the importance of building ‘rapport’ with others and how to do it;


  • Identify the number 1 method for making people feel important;


  • Discuss some of the challenges you have had in the past when trying to influence others;


  • Identify your top tips for successfully overcoming these challenges;


  • Examine the essential need for a high level of personal self-belief and positive mind-set when influencing others and how to achieve it;


  • Note key learning points and any specific activities on your Action Plan.



Style of the Course

A mixture of training methods will be used including group activities and exercises, group discussion, some individual work, action planning and direct input from the Trainer.




2 Days.